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Customer Service - Home

North Little Rock Electric Customer Service Department is here to help you get the most benefit from your residential or industrial electrical service. Account inquiries and payments are processed at:

North Little Rock City Services
120 Main Street
North Little Rock, AR 72114

Send us an e-mail message by clicking here.

Please report power outages using our Automated System by calling 1-888-728-4004. Report streetlight outages by clicking here.

Choose a category from the list to left to find more information.

Below you will find some helpful documents. They require Adobe Reader 7 or above to view. Right-click and choose "Save Target As..." to download a copy.

Document Library

Current Rate Tariffs

TitleFormat
Residential (RS)PDF
Small General Service (SGS)PDF
Large General Service (LGS)PDF
Large Power Service (LPS)PDF
Large Customer Time-of-Use (LCTOU)PDF
All Night Outdoor Lighting (L4)PDF
Voltage Adjustment Rider VARPDF

Current Bill Calculation Sheets

TitleFormat
Residential (RS)PDF
Small General Service (SGS)PDF
Large General Service (LGS)PDF
Large Power Service (LPS)PDF
Large Customer Time-of-Use (LCTOU)PDF

Rules, Service Standards and Agreements

TitleFormat
NLRE Net Metering RulesPDF
Residential Service StandardsPDF
Customer Lighting AgreementPDF