Department Contacts
All billing and account queries should directed to the Customer Services Department at 120 Main Street, downtown North Little Rock. Their phone number 501-975-8888.
The business offices of North Little Rock Electric Department are located at 800 Main Street, at the foot of the Main Street bridge in downtown North Little Rock. The main number is 501-372-0100.
Electric Department personnel are listed below. Click on a name to send an email message:
| Name | Department | Contact Phone | Fax |
| Mike Russ | Interim General Manager | 501-975-8724 | 501-975-8716 |
| Ron Osburn | Operations Manager | 501-975-8763 | 501-975-8702 |
| Bob Reynolds | Systems Electrical Engineer | 501-975-8768 | 501-975-8716 |
| Mike Daniels | Service Supervisor | 501-975-8745 | 501-975-8705 |
| Scott Springer | Distribution Design Supervisor | 501-975-8761 | 501-975-8716 |
| A.C. Ketzscher | Hydro Plant Supervisor | 501-771-1783 | 501-753-3021 |
| Richard Pozza | Electrical Code Enforcement | 501-975-8781 | 501-975-8705 |
| Okey Dillon | Vegetation Management Supervisor | 501-975-8725 | 501-975-8702 |
| Mike Russ | Energy Conservation/Demand Side Management | 501-975-8724 | 501-975-8705 |
| Jim Crowly | Streetlight Foreman | 501-975-8746 | 501-975-8740 |