Department Contacts
All billing and account queries should directed to the Customer Services Department at 120 Main Street, downtown North Little Rock. Their phone number (501) 975-8888.
The business offices of North Little Rock Electric Department are located at 800 Main Street, at the foot of the Main Street bridge in downtown North Little Rock. The main number is (501) 372-0100.
Electric Department personnel are listed below. Click on a name to send an email message:
| Name | Department | Contact Phone | Fax |
| Mike Russ | General Manager | (501) 372-0100 | (501) 975-8716 |
| Ron Osburn | Operations Manager | (501) 975-8763 | (501) 975-8702 |
| Mike Daniels | Service Supervisor | (501) 975-8745 | (501) 975-8705 |
| Scott Springer | Distribution Design Supervisor | (501) 975-8761 | (501) 975-8716 |
| A.C. Ketzscher | Hydro Plant Supervisor | (501) 771-1783 | (501) 753-3021 |
| Richard Pozza | Electrical Code Enforcement | (501) 975-8781 | (501) 975-8705 |
| Okey Dillon | Vegetation Management Supervisor | (501) 975-8725 | (501) 975-8702 |
| Jill Ponder | Energy Conservation/Demand Side Management | (501) 975-8771 | (501) 975-8705 |
| Jim Crowly | Streetlight Foreman | (501) 975-8746 | (501) 975-8740 |